Some insurance policies require patients to try medications in a specific order. The process is called Step Therapy. But, patients say it doesn’t always work.

A new bill could help people avoid Step Therapy. The bill doesn’t ban it, but patients say it could help them get straight to the medications they really need.

April Richardson takes almost 30 pills a day. “It basically causes severe pain, 24 hours a day, seven days a week. It never goes away.”